Built for roofers
Meet the AI hire for your roofing company
You’re up on the roof. Prentice answers the phone.
Answers customers at any hour. Books inspections and leak repairs. Drafts quotes and invoices for your OK.
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Prentice
Prentice
Your AI hire
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Demo: Rain is coming, and your crew can’t open a roof. See how I move every job with one text from you.
Working with Prentice is like working with a person.
Prentice can be reached by phone, text or email.
Prentice talks with everyone your business works with: customers, your team, even suppliers.
You’re Troy, and you run Hale Roofing.
Rain is due all day tomorrow, and you have four jobs booked.
Steve and Dawn are two of those customers.
You told Prentice that on a rain day, every job moves to the next open day.
- You: Rain all day tomorrow. Nobody goes up. Move the jobs.
- Prentice: Hi Steve, rain is due tomorrow, and the crew can’t open up your roof in that. Can they start Wednesday at 8 AM instead?
- Steve: Sure, I don’t want it open in the rain.
- Prentice: Thank you! You’re set for Wednesday at 8 AM.
- Prentice: Hi Dawn, the rain is pushing your shingle repair back. The crew can be there Thursday at 7:30 AM. Does that work?
- Dawn: That works. I’ll move the car.
- Prentice: Great, see you Thursday at 7:30 AM.
- Prentice: All 4 jobs are moved to Wednesday and Thursday, and every customer said yes.
Prentice moved all 4 jobs out of the rain. You sent one text.
Demo: A full roof is on the calendar. See how I hold the date with a deposit.
You’re Troy, and you run Hale Roofing.
Karen has your $15,000 quote for a new roof.
You order the shingles and hold the crew, and you pay for both if the job falls through.
You told Prentice to hold full roofs with a 20% deposit, paid by 5 PM the next day. Your Zelle emails go to Prentice too.
- Karen: Let’s do it. The leak keeps getting worse. When can you start?
- Prentice: Great. Troy’s next roof day is Monday at 7 AM. A $3,000 deposit holds it. I’ll send the invoice as soon as it’s approved.
- Prentice: Karen said yes to the $15,000 roof. Here’s her $3,000 deposit for your OK.
- Prentice: Deposit for Karen · $3,000
- (Approved)
- Prentice: Here’s the deposit that holds Monday for you. You can pay by Zelle. Please pay by 5 PM tomorrow, or Monday opens up for someone else.
- Prentice: Invoice · Hale Roofing · $3,000
- Karen: Sent it by Zelle just now.
- Prentice: Got it, thank you! Your new roof starts Monday at 7 AM. I’ll send a reminder the day before.
- Prentice: Karen’s $3,000 deposit is in. The $15,000 roof is set for Monday at 7 AM, so you can order the shingles.
Prentice held the date for a $15,000 roof with a $3,000 deposit.
Demo: Your crew finds rotted wood under a roof they’re tearing off. See how I get it approved before they lose a day of work.
You’re Troy, and you run Hale Roofing.
Tariq runs one of your crews.
He’s at Susan’s house, tearing off the old roof.
You’ve given Prentice your price per sheet of plywood.
- Tariq: At Susan’s. Back of the roof is rotted, 6 sheets of plywood. Can’t shingle over that.
- Prentice: Tariq found rotted plywood at Susan’s. Here’s the quote for your OK: $540 to replace it.
- Prentice: Quote for Susan · $540
- (Approved)
- Prentice: Hi Susan, I’m Prentice, the AI assistant at Hale Roofing. Here’s the quote for the rotted plywood Tariq showed you: $540 to replace it.
- Prentice: Quote 1042 · Hale Roofing · $540
- Susan: Ok, go ahead. Can they do it today?
- Prentice: Yes. The crew can replace it today at 1 PM, before the shingles go on. Does that work?
- Susan: Yes, go ahead.
- Prentice: You’re set for today at 1 PM.
- Prentice: Susan said yes to $540 of new plywood. The crew does it today at 1 PM.
Prentice got $540 of extra work approved before the crew lost a day.
Answering calls is the easy part
Prentice keeps working after the call.
See how I look after a new customer
- I answer a homeowner’s call or textTuesday, 7:50pm
- Most answering services stop hereI keep going
- I book the inspectionRight then
- I send a reminder with your prep notesThe day before
- I send the quoteAfter the inspection
- I book the jobWhen they say yes
- I tell them when rain moves the jobWhen you call a rain day
- I send the invoiceWhen the roof is done
- I follow up on a late paymentA week after it’s due
- I answer their warranty callYears later
I will draft quotes and invoices, and you approve each one.
Revenue you didn’t have to chase
A repair booked, a quote accepted, an invoice paid. Prentice keeps your crew busy.
- PrenticenowZoe said yes to her new roof, $11,800. The crew starts Monday the 16th.
- Prentice1h agoCarmen’s pipe boot repair is booked for Friday at 8. I told her it usually runs $275.
- Prentice2h agoFlo paid her $2,450 invoice after my reminder.
- Prentice3h agoPhil’s leak repair quote is ready for your OK. $875
Prentice will earn your trust
My word to you
- I’ll tell every customer I’m an AI.
- I’ll double-check my work.
- I’ll ask you when I’m not sure.
- I’ll work within the boundaries you set.
We know trusting an AI with your customers is a big ask.
So Prentice never works alone. Prentice asks you when unsure, and calls on us for backup.
The Prentice team
Meet the people behind Prentice
We’re small business owners ourselves. We know what it’s like to lose evenings to admin work, and to wish for someone dependable to hand it to. So we built Prentice on three principles.
- Honesty.
- A straight “I’m not sure” beats a confident guess.
- Integrity.
- Treat every homeowner the way you would.
- Reliability.
- Show up, every time. For 15 years our team has built software thousands of people count on every day.
And when Prentice needs backup, we answer.
Dan & Jonathan
Prentice goes in your contacts
Just save the number, and your whole crew can start talking to Prentice.
Call Text Email
- You
- Your office staff
- Your crew
- Your customers
Your suppliers can text or email Prentice too.
Prentice speaks
- English
- Español
- Français
- Português
Getting started
Your part is small. Prentice does the rest.
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Can you answer a few questions about your business?
Then Prentice can learn it. Prentice writes the job description and shows you a demo for no cost.
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Can you share your schedule and your prices?
Then Prentice can run your office. Bookings and rain days by your rules. Quotes and invoices go out only with your OK.
-
When Prentice has earned your trust
Then Prentice can talk to your customers. Forward your calls, or ask Prentice to text or email your customers.
Then you get your evenings back.
Made for roofers
Prentice learns your services, your prices and your crew’s schedule, then works in your words.
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Storm calls
The late-night leak gets answered and booked for first thing.
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Inspections and quotes
Quotes drafted from your per-square prices for your OK, then sent.
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Rain days
You call it. Prentice moves the jobs and tells each customer.
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Running late
Your crew lead texts that the crew is behind. Prentice tells the next customer.
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Job reminders
Customers reminded the day before: cars out of the driveway, pets inside.
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Warranty calls
A customer from three years back calls about a drip. Prentice books a visit.
Get closer to your customers
With Prentice, your customers will be able to:
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Ask the small questions they’d hesitate to call you about
“Do I need to be home while you work?”
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Get an answer at any hour, by call, text or email
“Sorry it’s late, water’s coming in…”
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Talk with you in their own language
“¿Pueden revisar el techo mañana?”
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Book an inspection on the spot
“Thursday at 10 works.”
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Move a job without phone tag
“Can we push it to next week?”
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Hear your prices up front
“What does a leak repair usually run?”
When you’re easy to reach, you’re easy to do business with.
Costs less than a person
Prentice does the office work, so compare the cost with hiring office help, not with an answering service.
| Hiring a Person | Prentice Solo | Prentice Team | Prentice Crew | |
|---|---|---|---|---|
| Works with | Anyone | Just you | 2-3 people | 4-6 people |
| Counts you and everyone on your team who works with Prentice. Customers never count. | ||||
| Monthly cost | $500 5 hours a week at $25 an hour | $99 | $199 | $399 |
50% off the first month while Prentice learns your business |
||||
| Messages included | As many as they can handle in 5 hours a week | 200 | 500 | 1,200 |
| A message is any text or email, sent or received. Each minute of a call counts as one. | ||||
| Communication methods | Phone, text, email, in person | Phone, text, email | ||
| Customers | As many as they can keep up with | No limit | ||
| Availability | 5 hours a week | Any hour, every day | ||
| Overtime | $25 an hour | $25 for every extra 50 messages | ||
| Offseason | You negotiate fewer hours with them | $39 a month when in Standby modePrentice stays active and will respond to customers. Max 50 messages per month. | ||
| Payroll and taxes | Your responsibility | None | ||
| Commitment | You hire them, and give notice to let them go | NoneCancel anytime. | ||
|
Talk to Prenticestart free
More than 6 people? Register, and Prentice will help you set up a plan. |
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Works with
Anyone
SoloJust you
Team2-3 people
Crew4-6 people
Counts you and everyone on your team who works with Prentice. Customers never count.
Monthly cost
$500 5 hours a week at $25 an hour
Solo$99
Team$199
Crew$399
50% off the first month while Prentice learns your business
Messages included
As many as they can handle in 5 hours a week
Solo200
Team500
Crew1,200
A message is any text or email, sent or received. Each minute of a call counts as one.
Communication methods
Phone, text, email, in person
Phone, text, email
Customers
As many as they can keep up with
No limit
Availability
5 hours a week
Any hour, every day
Overtime
$25 an hour
$25 for every extra 50 messages
Offseason
You negotiate fewer hours with them
$39 a month when in Standby modePrentice stays active and will respond to customers. Max 50 messages per month.
Payroll and taxes
Your responsibility
None
Commitment
You hire them, and give notice to let them go
NoneCancel anytime.
More than 6 people? Register, and Prentice will help you set up a plan.
Questions roofers ask
Will customers know they’re talking to an AI?
Yes. On the first call or text, every customer hears that Prentice is your AI assistant. Prentice never pretends to be you.
What happens when a leak call comes in at night?
Prentice answers at any hour and books the visit by your rules, like first thing in the morning. If you’ve set a tarp price, Prentice can say what one usually runs. You get a text with the details.
Does Prentice quote roofs?
Prentice drafts quotes from your prices and what you found on the roof. You approve each one before it goes out, and the customer can say yes by text.
What happens on a rain day?
You call the rain day. Prentice moves the jobs by your rules and tells each customer whose day changes.
Do I need a new phone number?
No. Your business gets a Prentice number of its own. Give that number to customers, or forward your business line to Prentice when you’re up on a roof.
Can my crew use Prentice?
Yes. Add your crew leads. They can text Prentice when the crew is running behind, and Prentice tells the next customer.
More answers on the FAQ.
Let Prentice show you
Chat or call. Prentice will ask about your services, your prices and your crew.
Talk to Prenticestart free