Built for remodelers and general contractors
Meet the AI hire for your crew
You’re on the job site. Prentice handles the office.
Answers customers at any hour. Books walk-throughs. Drafts extra work quotes and progress invoices for your OK.
Talk to Prenticestart free
Prentice
Prentice
Your AI hire
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Demo: A new customer texts about a kitchen at night. See how I book the first walk-through.
Working with Prentice is like working with a person.
Prentice can be reached by phone, text or email.
Prentice talks with everyone your business works with: customers, your team, even suppliers.
You’re Dana, and you run Whitaker Remodeling.
It’s late, and you’re done at the job site.
Claire finds you online and wants to redo her kitchen.
- Claire: Hi! We’re thinking about redoing our kitchen. Do you take on that kind of job?
- Prentice: Hi, I’m Prentice, the AI assistant at Whitaker Remodeling. Yes! Dana starts with a walk-through at your house, so she can see the space. Does Wednesday at 5:30 PM work?
- Claire: Yes, that works. We’ll both be home by then.
- Prentice: You’re booked for Wednesday at 5:30 PM. I’ll send a reminder the night before.
- Prentice: I booked you to walk through Claire’s kitchen, Wednesday at 5:30 PM. She’s a new customer, and she wants to redo it.
Prentice booked a kitchen walk-through after hours.
Demo: Your crew pulls out a tub and finds a rotted floor. See how I get it approved before the job stops.
You’re Dana, and you run Whitaker Remodeling.
Diego is your lead carpenter.
He’s at Neil’s house, tearing out the old bathroom.
You’ve given Prentice your prices for extra work.
- Diego: At Neil’s. Pulled the tub, subfloor’s rotted from a leaking drain. Has to be fixed before tile.
- Prentice: Diego found rot under Neil’s tub. Here’s the quote for your OK: $1,830 to fix it.
- Prentice: Quote for Neil · $1,830
- (Approved)
- Prentice: Hi Neil, I’m Prentice, the AI assistant at Whitaker Remodeling. Here’s the quote for the rot under your tub that Diego talked about: $1,830 to fix it.
- Prentice: Quote 1042 · Whitaker Remodeling · $1,830
- Neil: Ok, go ahead. When can they get to it?
- Prentice: The crew can start Tuesday at 8 AM. They fix the drain first, then the floor. Does that work?
- Neil: Yes, that works.
- Prentice: You’re booked for Tuesday at 8 AM.
- Prentice: Neil said yes to the $1,830 floor repair. The crew is on it Tuesday at 8 AM.
Prentice got a $1,830 change approved before the job stopped.
Demo: It’s time to bill this month’s progress payments. See how I get you paid without chasing anyone.
You’re Dana, and you run Whitaker Remodeling.
This month’s progress payments are due.
You told Prentice to remind any customer a week late. Your Zelle emails go to Prentice too.
- Prentice: This month’s payments are ready for your OK: 5 jobs, $33,100 in all.
- Prentice: Progress payments · 5 invoices
- (Sent)
- Prentice: Hi Tina, here’s the next payment for your basement. Framing and wiring passed.
- Prentice: Invoice · Whitaker Remodeling
- Tina: Great, thanks!
- Prentice: Hi Tina, a friendly reminder that your basement payment is still open. You can pay by Zelle any time.
- Tina: So sorry, I forgot! Paying now.
- Prentice: Thank you, Tina!
- Prentice: Tina just paid by Zelle. That’s every job paid up.
Prentice got every payment in. You never chased one.
Answering the call is the easy part
Prentice keeps working after the call.
See how I look after a new customer
- I answer a homeowner’s call or textWednesday, 9:40pm
- Most answering services stop hereI keep going
- I book the walk-throughBefore we hang up
- I send a reminderThe night before
- I send the quoteAfter you’ve seen the space
- I quote what your crew findsBefore the job stalls
- I get their answerWhile the crew’s there
- I send each progress invoiceWhen you say it’s due
- I follow up on a late paymentA week later
I will draft quotes and invoices, and you approve each one.
Revenue you didn’t have to chase
A change approved, a payment in, a job sold. Prentice keeps your jobs moving.
- PrenticenowNeil said yes to the $1,830 floor repair before the job stalled.
- Prentice1h agoEvery progress payment is in. $33,100
- Prentice2h agoTina’s $7,800 payment came in after my reminder.
- Prentice3h agoMarie said yes to the $18,500 bathroom.
Prentice will earn your trust
My word to you
- I’ll tell every customer I’m an AI.
- I’ll double-check my work.
- I’ll ask you when I’m not sure.
- I’ll work within the boundaries you set.
We know trusting an AI with your customers is a big ask.
So Prentice never works alone. Prentice asks you when unsure, and calls on us for backup.
The Prentice team
Meet the people behind Prentice
We’re small business owners ourselves. We know what it’s like to lose evenings to admin work, and to wish for someone dependable to hand it to. So we built Prentice on three principles.
- Honesty.
- A straight “I’m not sure” beats a confident guess.
- Integrity.
- Treat every customer the way you would.
- Reliability.
- Show up, every time. For 15 years our team has built software thousands of people count on every day.
And when Prentice needs backup, we answer.
Dan & Jonathan
Prentice goes in your contacts
Just save the number, and your whole crew can start talking to Prentice.
Call Text Email
- You
- Your office staff
- Your crew
- Your customers
Your subs and suppliers can text or email Prentice too.
Prentice speaks
- English
- Español
- Français
- Português
Getting started
Your part is small. Prentice does the rest.
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Can you answer a few questions about your business?
Then Prentice can learn it. Prentice writes the job description and shows you a demo for no cost.
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Can you share your schedule and your price list?
Then Prentice can run your office. Visits and reminders by your rules. Quotes and invoices go out only with your OK.
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When Prentice has earned your trust
Then Prentice can talk to your customers. Forward your calls, or ask Prentice to text or email your customers.
Then you get your evenings back.
Made for remodelers and general contractors
Prentice learns your services, your prices and your hours, then works in your words.
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Walk-throughs
Booked into your open times, with the job and the address written down.
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Surprises behind the wall
Your crew texts what they found. Prentice drafts the quote for your OK.
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Change approvals
The customer says yes by text, so the job doesn’t stall.
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Progress payments
Drafted for your OK, sent, and followed up by your rule.
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Reminders
Sent the night before, so nobody forgets the walk-through.
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In their language
Customers texted in English, Spanish, French or Portuguese.
Get closer to your customers
With Prentice, your customers will be able to:
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Ask the small questions they’d hesitate to call you about
“Do you take on small bathrooms?”
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Get an answer at any hour, by call, text or email
“Sorry it’s late, we’re thinking about redoing our kitchen…”
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Talk with you in their own language
“¿Pueden venir a ver nuestra cocina?”
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Book a walk-through on the spot
“Tomorrow at 8 works.”
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Move a visit without phone tag
“Can we push it to Friday?”
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Hear your prices up front
“About how much for a new tile floor?”
When you’re easy to reach, you’re easy to do business with.
Costs less than a person
Prentice does the office work, so compare the cost with hiring office help, not with an answering service.
| Hiring a Person | Prentice Solo | Prentice Team | Prentice Crew | |
|---|---|---|---|---|
| Works with | Anyone | Just you | 2-3 people | 4-6 people |
| Counts you and everyone on your team who works with Prentice. Customers never count. | ||||
| Monthly cost | $500 5 hours a week at $25 an hour | $99 | $199 | $399 |
50% off the first month while Prentice learns your business |
||||
| Messages included | As many as they can handle in 5 hours a week | 200 | 500 | 1,200 |
| A message is any text or email, sent or received. Each minute of a call counts as one. | ||||
| Communication methods | Phone, text, email, in person | Phone, text, email | ||
| Customers | As many as they can keep up with | No limit | ||
| Availability | 5 hours a week | Any hour, every day | ||
| Overtime | $25 an hour | $25 for every extra 50 messages | ||
| Offseason | You negotiate fewer hours with them | $39 a month when in Standby modePrentice stays active and will respond to customers. Max 50 messages per month. | ||
| Payroll and taxes | Your responsibility | None | ||
| Commitment | You hire them, and give notice to let them go | NoneCancel anytime. | ||
|
Talk to Prenticestart free
More than 6 people? Register, and Prentice will help you set up a plan. |
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Works with
Anyone
SoloJust you
Team2-3 people
Crew4-6 people
Counts you and everyone on your team who works with Prentice. Customers never count.
Monthly cost
$500 5 hours a week at $25 an hour
Solo$99
Team$199
Crew$399
50% off the first month while Prentice learns your business
Messages included
As many as they can handle in 5 hours a week
Solo200
Team500
Crew1,200
A message is any text or email, sent or received. Each minute of a call counts as one.
Communication methods
Phone, text, email, in person
Phone, text, email
Customers
As many as they can keep up with
No limit
Availability
5 hours a week
Any hour, every day
Overtime
$25 an hour
$25 for every extra 50 messages
Offseason
You negotiate fewer hours with them
$39 a month when in Standby modePrentice stays active and will respond to customers. Max 50 messages per month.
Payroll and taxes
Your responsibility
None
Commitment
You hire them, and give notice to let them go
NoneCancel anytime.
More than 6 people? Register, and Prentice will help you set up a plan.
Questions remodelers ask
Will customers know they’re talking to an AI?
Yes. On the first call or text, every customer hears that Prentice is your AI assistant. Prentice never pretends to be you.
What happens when my crew finds something behind a wall?
They text Prentice. Prentice drafts a quote from your prices and what they found. You approve it on a link, Prentice sends it, and the customer answers by text.
Will Prentice give prices over the phone?
Prentice can tell a caller what a job usually runs, from the prices you gave, but never promises a price. You approve every quote before it goes out.
Can Prentice send progress invoices?
Yes. Prentice drafts each one, you approve the batch, and Prentice sends them and follows up by the rule you set. Prentice can’t see your bank, so connect QuickBooks or send your payment emails to Prentice, and Prentice will know when it’s paid.
Can my crew use Prentice?
Yes. Add your crew, and they can text Prentice from the job. When they text that they’re running late, Prentice tells the customer.
Do I need a new phone number?
You don’t have to change yours. Your business gets a Prentice number of its own. Give that number to customers, or forward your business line to Prentice when you can’t pick up.
More answers on the FAQ.
Let Prentice show you
Chat or call. Prentice will ask about your services, your prices and your hours.
Talk to Prenticestart free