Built for pool service
Meet the AI hire for your pool company
You keep the pools clean. Prentice handles the rest.
Answers customers at any hour. Keeps weekly service on the calendar. Drafts invoices for your OK.
Talk to Prenticestart free
Prentice
Prentice
Your AI hire
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Demo: A new customer’s pool turns green right before a party. See how I book the cleanup.
Working with Prentice is like working with a person.
Prentice can be reached by phone, text or email.
Prentice talks with everyone your business works with: customers, your team, even suppliers.
You’re Gil, and you run Tidwell Pool Service.
It’s late, and you’re done for the day.
Dina finds you online. Her pool just turned green, and she has a party this weekend.
- Dina: Hi! My pool turned green and we have a party this weekend. Can you fix it?
- Prentice: Hi, I’m Prentice, the AI assistant at Tidwell Pool Service. Yes! A green pool takes a few days to clear, so sooner is better. Gil can start tomorrow at 8 AM. Does that work?
- Dina: Yes please. The side gate will be open.
- Prentice: You’re booked for tomorrow at 8 AM. Run the pump overnight if you can.
- Prentice: I booked Dina for a green pool cleanup, tomorrow at 8 AM. She’s a new customer, and she has a party this weekend.
Prentice booked a new customer after hours, in time for her party.
Demo: It’s time to bill your weekly pools. See how I help you get paid.
You’re Gil, and you run Tidwell Pool Service.
This month’s bills for your 38 pools are due today.
You told Prentice to remind anyone a week late. Your Zelle emails go to Prentice too.
- Prentice: This month’s pool bills are ready for your OK: 38 pools, $7,055 in all.
- Prentice: Pool service · 38 invoices
- (Sent)
- Prentice: Hi Marge, here’s your pool service for this month.
- Prentice: Invoice · Tidwell Pool Service
- Marge: Got it, thanks.
- Prentice: Hi Marge, a friendly reminder that your pool bill is still open. You can pay by Zelle any time.
- Marge: Oh no, I forgot! Paying now.
- Prentice: Thank you, Marge!
- Prentice: Marge just paid by Zelle. That’s all 38 pools paid.
Prentice got every pool paid. You never chased one.
Demo: Every pool you closed last fall needs opening this spring. See how I fill your spring openings from one text.
You’re Gil, and you run Tidwell Pool Service.
It’s late March. Last fall you closed 26 pools for the winter.
Joel is one of those customers.
- You: Text everyone whose pool I closed last fall. Offer a spring opening for $275.
- Prentice: Hi Joel, I’m Prentice, the AI assistant at Tidwell Pool Service. Gil closed your pool last fall, and it’s almost time to open it. A spring opening is $275, and Gil has Thursday at 9 AM or Friday at 1 PM.
- Joel: Thursday at 9 AM works. The kids keep asking when they can swim.
- Prentice: Booked: your pool opening is Thursday at 9 AM. I’ll send a reminder the day before.
- Prentice: 19 of the 26 customers I texted have booked a spring opening. That’s $5,225.
Prentice booked $5,225 of spring openings. You sent one text.
Made for pool service
Prentice learns your pools, your prices and your rules, then works in your words.
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Weekly service
Each pool’s service day kept on the calendar, and one visit moved when a customer asks.
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Green pools
The 9 PM text answered, your usual price given, and the cleanup booked.
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Equipment repairs
Quotes for pumps, filters and heaters drafted from your prices for your OK, then sent.
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Monthly invoices
Drafted for your OK, sent on the 1st, and followed up when late, by your rule.
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Openings and closings
You hear when last year’s pools are due. Prentice texts the ones you name, once.
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In their language
Customers texted in English, Spanish, French or Portuguese.
Revenue you didn’t have to chase
A green pool booked, a new pump sold, May’s invoices paid. Prentice keeps your schedule full and gets you paid.
- PrenticenowAbe said yes to a new pump, $1,150. The install is booked for Friday.
- Prentice1h agoA new customer’s green pool is booked for tomorrow at 8. I said a cleanup usually runs $300.
- Prentice2h agoHattie paid $220 for last month by Zelle.
- Prentice3h agoGia signed up for weekly service, $180 a month. Her first visit is Thursday.
Prentice will earn your trust
My word to you
- I’ll tell every customer I’m an AI.
- I’ll double-check my work.
- I’ll ask you when I’m not sure.
- I’ll work within the boundaries you set.
We know trusting an AI with your customers is a big ask.
So Prentice never works alone. Prentice asks you when unsure, and calls on us for backup.
The Prentice team
Answering the text is the easy part
From the first text to next spring’s opening, Prentice keeps working.
See how I look after a new customer
- I answer a homeowner’s call or textThursday, 9:16pm
- Most answering services stop hereI keep going
- I book the first visitRight then
- I remind them to unlock the gateThe night before
- I set up weekly serviceWhen they say yes
- I send the month’s invoiceOn the 1st
- I follow up on a late paymentA week late
- I send the quote for a new pumpWhen you find a bad one
- I offer the spring openingNext March, on your OK
I will draft quotes and invoices for your OK, and keep to your rules.
Prentice goes in your contacts
Just save the number, and your whole crew can start talking to Prentice.
Call Text Email
- You
- Your techs
- Your customers
Your pool supply house can text or email Prentice too.
Prentice speaks
- English
- Español
- Français
- Português
Getting started
Your part is small. Prentice does the rest.
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Can you answer a few questions about your business?
Then Prentice can learn it. Prentice writes the job description and shows you a demo for no cost.
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Can you share your calendar and your prices?
Then Prentice can run your office. Weekly service, green pools and openings, by your rules. Quotes and invoices go out only with your OK.
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When Prentice has earned your trust
Then Prentice can talk to your customers. Forward your calls, or ask Prentice to text or email your customers.
Then you get your evenings back.
Get closer to your customers
With Prentice, your customers will be able to:
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Ask the small questions they’d hesitate to call you about
“Do we need to be home when you come?”
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Get an answer at any hour, by call, text or email
“Sorry it’s late, the pool’s gone cloudy…”
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Talk with you in their own language
“¿Pueden abrir la piscina en mayo?”
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Book a visit on the spot
“Friday at 8 works.”
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Move a visit without phone tag
“We’re out of town next week, can you skip us?”
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Hear your prices up front
“How much is weekly service?”
When you’re easy to reach, you’re easy to stay with.
Meet the people behind Prentice
We’re small business owners ourselves. We know what it’s like to lose evenings to admin work, and to wish for someone dependable to hand it to. So we built Prentice on three principles.
- Honesty.
- A straight “I’m not sure” beats a confident guess.
- Integrity.
- Treat every customer the way you would.
- Reliability.
- Show up, every time. For 15 years our team has built software thousands of people count on every day.
And when Prentice needs backup, we answer.
Dan & Jonathan
Costs less than a person
Prentice does the office work, so compare the cost with hiring office help, not with an app.
| Hiring a Person | Prentice Solo | Prentice Team | Prentice Crew | |
|---|---|---|---|---|
| Works with | Anyone | Just you | 2-3 people | 4-6 people |
| Counts you and everyone on your team who works with Prentice. Customers never count. | ||||
| Monthly cost | $500 5 hours a week at $25 an hour | $99 | $199 | $399 |
50% off the first month while Prentice learns your business |
||||
| Messages included | As many as they can handle in 5 hours a week | 200 | 500 | 1,200 |
| A message is any text or email, sent or received. Each minute of a call counts as one. | ||||
| Communication methods | Phone, text, email, in person | Phone, text, email | ||
| Customers | As many as they can keep up with | No limit | ||
| Availability | 5 hours a week | Any hour, every day | ||
| Overtime | $25 an hour | $25 for every extra 50 messages | ||
| Offseason | You negotiate fewer hours with them | $39 a month when in Standby modePrentice stays active and will respond to customers. Max 50 messages per month. | ||
| Payroll and taxes | Your responsibility | None | ||
| Commitment | You hire them, and give notice to let them go | NoneCancel anytime. | ||
|
Talk to Prenticestart free
More than 6 people? Register, and Prentice will help you set up a plan. |
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Works with
Anyone
SoloJust you
Team2-3 people
Crew4-6 people
Counts you and everyone on your team who works with Prentice. Customers never count.
Monthly cost
$500 5 hours a week at $25 an hour
Solo$99
Team$199
Crew$399
50% off the first month while Prentice learns your business
Messages included
As many as they can handle in 5 hours a week
Solo200
Team500
Crew1,200
A message is any text or email, sent or received. Each minute of a call counts as one.
Communication methods
Phone, text, email, in person
Phone, text, email
Customers
As many as they can keep up with
No limit
Availability
5 hours a week
Any hour, every day
Overtime
$25 an hour
$25 for every extra 50 messages
Offseason
You negotiate fewer hours with them
$39 a month when in Standby modePrentice stays active and will respond to customers. Max 50 messages per month.
Payroll and taxes
Your responsibility
None
Commitment
You hire them, and give notice to let them go
NoneCancel anytime.
More than 6 people? Register, and Prentice will help you set up a plan.
Questions pool service owners ask
Will customers know they’re talking to an AI?
Yes. On the first call or text, every customer hears that Prentice is your AI assistant. Prentice never pretends to be you.
Can Prentice keep my weekly service straight?
Yes. Prentice keeps each pool’s service day on the calendar. When a customer asks to skip a week or move a visit, Prentice moves that one visit and leaves the rest alone.
Can Prentice do my monthly billing?
Yes. Prentice drafts each customer’s invoice from your rates, with any repairs or extras. You approve each one, and Prentice sends them and follows up on late ones by your rule. To track who’s paid, connect QuickBooks, or forward your Zelle emails to Prentice and OK each payment.
Can Prentice book openings and closings?
Yes. Prentice tells you when last year’s pools are due, and texts the ones you name, once. Each customer picks a time from your open days.
Do I need a new phone number?
No. Your business gets a Prentice number of its own. Give that number to customers, or forward your business line to Prentice when you can’t pick up.
Can my techs use Prentice?
Yes. Add your techs, and Prentice texts with them the same way as with you. When a tech texts that they’re running late, Prentice tells the next customer and reworks the rest of that tech’s day.
More answers on the FAQ.
Let Prentice show you
Chat or call. Prentice will ask about your pools, your prices and your service days.
Talk to Prenticestart free