Built for moving companies
Meet the AI hire for your crew
You’re carrying the couch. Prentice answers the phone.
Answers customers at any hour. Books walk-throughs. Drafts quotes and deposit invoices for your OK.
Talk to Prenticestart free
Prentice
Prentice
Your AI hire
By texting or calling Prentice, or giving Prentice your number, you agree to receive calls and texts from Prentice, an AI assistant, and to the Terms of Service and Privacy Policy. Msg and data rates may apply. Msg frequency varies. Reply STOP to opt out, HELP for help.
You're messaging an AI. Privacy Policy
Demo: A new customer texts late about a move next month. See how I book the walk-through.
Working with Prentice is like working with a person.
Prentice can be reached by phone, text or email.
Prentice talks with everyone your business works with: customers, your team, even suppliers.
You’re Lonnie, and you run Hollis Moving.
It’s late, and you’re done for the day.
Curtis finds you online. He’s moving his family at the end of the month.
- Curtis: Hi, we’re moving at the end of the month. Two bedroom. Are you free?
- Prentice: Hi, I’m Prentice, the AI assistant at Hollis Moving. Yes! Lonnie walks through your place first, so the price is right. Does Tuesday at 5 PM work?
- Curtis: Perfect. We’re on the second floor.
- Prentice: You’re booked for Tuesday at 5 PM. I’ll send a reminder the night before.
- Prentice: I booked you to walk through Curtis’s two bedroom place, Tuesday at 5 PM. He’s a new customer, and he’s moving at the end of the month.
Prentice booked a walk-through for a new move after hours.
Demo: A big move is set, and you’re turning down other jobs that day. See how I hold the date with a deposit.
You’re Lonnie, and you run Hollis Moving.
Renee has your $1,300 quote to move her three-bedroom house.
If she backs out, your crew and truck have no work that day.
You told Prentice to hold moving days with a 25% deposit, paid by 5 PM the next day. Your Zelle emails go to Prentice too.
- Renee: Yes, let’s book it. We close on the new house next week. When can you come?
- Prentice: Great. Lonnie’s crew can do Monday at 8 AM. A $325 deposit holds it. I’ll send the invoice as soon as it’s approved.
- Prentice: Renee said yes to the $1,300 move. Here’s her $325 deposit for your OK.
- Prentice: Deposit for Renee · $325
- (Approved)
- Prentice: Here’s the deposit that holds Monday for you. You can pay by Zelle. Please pay by 5 PM tomorrow, or Monday opens up for someone else.
- Prentice: Invoice · Hollis Moving · $325
- Renee: Just sent it by Zelle.
- Prentice: Got it, thank you! You’re set for Monday at 8 AM. I’ll send a reminder the day before.
- Prentice: Renee’s $325 deposit is in. The $1,300 move is set for Monday at 8 AM, so you can schedule the crew.
Prentice held the date for a $1,300 move with a $325 deposit.
Demo: Your crew lead finds a full basement that wasn’t on the estimate. See how I get it quoted before moving day.
You’re Lonnie, and you run Hollis Moving.
Marlon is one of your crew leads.
He’s at Bernice’s house, boxing up for her move tomorrow.
You’ve given Prentice your hourly prices.
- Marlon: At Bernice’s. Basement is full, never on the estimate. Need a fourth guy and three more hours tomorrow.
- Prentice: Marlon found a full basement at Bernice’s. Here’s the new quote for your OK: $900.
- Prentice: Quote for Bernice · $900
- (Approved)
- Prentice: Hi Bernice, I’m Prentice, the AI assistant at Hollis Moving. Here’s the quote for the basement Marlon talked about: $900 on top of your estimate.
- Prentice: Quote 1042 · Hollis Moving · $900
- Bernice: Ok, I forgot about all that. Go ahead. Same time tomorrow?
- Prentice: Yes, tomorrow at 8 AM, and the fourth mover comes with the crew. Does that still work?
- Bernice: Yes, see you then.
- Prentice: You’re booked for tomorrow at 8 AM.
- Prentice: Bernice said yes to the extra $900 for her basement. The move is tomorrow at 8 AM.
Prentice turned one text from Marlon into $900 of extra work.
Answering the call is the easy part
Prentice keeps working after the call.
See how I look after a new customer
- I answer a customer’s call or textSunday, 9:40pm
- Most answering services stop hereI keep going
- I book the walk-throughBefore we hang up
- I send a reminderThe night before
- I send the quoteAfter your walk-through
- I hold the date with a depositWhen they say yes
- I send a reminderThe day before the move
- I quote what your crew lead findsBefore moving day
- I send the invoiceWhen the move’s done
- I follow up on a late paymentA week later
I will draft quotes and invoices, and you approve each one.
Moves you didn’t have to chase
A moving day locked in, extra work approved, a new move booked. Prentice keeps your trucks full.
- PrenticenowRenee’s $325 deposit is in. Her $1,300 move is locked in.
- Prentice1h agoBernice said yes to $900 of extra work for her basement.
- Prentice2h agoHal said yes to the $1,100 two-bedroom move.
- Prentice3h agoJoan’s $1,450 invoice was paid after my reminder.
Prentice will earn your trust
My word to you
- I’ll tell every customer I’m an AI.
- I’ll double-check my work.
- I’ll ask you when I’m not sure.
- I’ll work within the boundaries you set.
We know trusting an AI with your customers is a big ask.
So Prentice never works alone. Prentice asks you when unsure, and calls on us for backup.
The Prentice team
Meet the people behind Prentice
We’re small business owners ourselves. We know what it’s like to lose evenings to admin work, and to wish for someone dependable to hand it to. So we built Prentice on three principles.
- Honesty.
- A straight “I’m not sure” beats a confident guess.
- Integrity.
- Treat every customer the way you would.
- Reliability.
- Show up, every time. For 15 years our team has built software thousands of people count on every day.
And when Prentice needs backup, we answer.
Dan & Jonathan
Prentice goes in your contacts
Just save the number, and your whole crew can start talking to Prentice.
Call Text Email
- You
- Your office staff
- Your crew
- Your customers
Your suppliers can text or email Prentice too.
Prentice speaks
- English
- Español
- Français
- Português
Getting started
Your part is small. Prentice does the rest.
-
Can you answer a few questions about your business?
Then Prentice can learn it. Prentice writes the job description and shows you a demo for no cost.
-
Can you share your schedule and your price list?
Then Prentice can run your office. Visits and reminders by your rules. Quotes and invoices go out only with your OK.
-
When Prentice has earned your trust
Then Prentice can talk to your customers. Forward your calls, or ask Prentice to text or email your customers.
Then you get your evenings back.
Made for moving companies
Prentice learns your services, your prices and your hours, then works in your words.
-
Walk-throughs
Booked into your open times, with the home and the date written down.
-
Moving days
Held with a deposit, on an invoice you approve.
-
Extra work
Your crew lead texts what they found. Prentice drafts the quote for your OK.
-
Reminders
Sent the day before, so the crew and truck don’t sit empty.
-
Invoices
Drafted when the move’s done, sent with your OK, and followed up by your rule.
-
In their language
Customers texted in English, Spanish, French or Portuguese.
Get closer to your customers
With Prentice, your customers will be able to:
-
Ask the small questions they’d hesitate to call you about
“Do I need to empty the dressers?”
-
Get an answer at any hour, by call, text or email
“Sorry it’s late, are you free at the end of the month?”
-
Talk with you in their own language
“¿Pueden hacer una mudanza este mes?”
-
Book a walk-through on the spot
“Tomorrow at 8 works.”
-
Move a date without phone tag
“Can we push it to Friday?”
-
Hear your prices up front
“About how much for a two-bedroom?”
When you’re easy to reach, you’re easy to do business with.
Costs less than a person
Prentice does the office work, so compare the cost with hiring office help, not with an answering service.
| Hiring a Person | Prentice Solo | Prentice Team | Prentice Crew | |
|---|---|---|---|---|
| Works with | Anyone | Just you | 2-3 people | 4-6 people |
| Counts you and everyone on your team who works with Prentice. Customers never count. | ||||
| Monthly cost | $500 5 hours a week at $25 an hour | $99 | $199 | $399 |
50% off the first month while Prentice learns your business |
||||
| Messages included | As many as they can handle in 5 hours a week | 200 | 500 | 1,200 |
| A message is any text or email, sent or received. Each minute of a call counts as one. | ||||
| Communication methods | Phone, text, email, in person | Phone, text, email | ||
| Customers | As many as they can keep up with | No limit | ||
| Availability | 5 hours a week | Any hour, every day | ||
| Overtime | $25 an hour | $25 for every extra 50 messages | ||
| Offseason | You negotiate fewer hours with them | $39 a month when in Standby modePrentice stays active and will respond to customers. Max 50 messages per month. | ||
| Payroll and taxes | Your responsibility | None | ||
| Commitment | You hire them, and give notice to let them go | NoneCancel anytime. | ||
|
Talk to Prenticestart free
More than 6 people? Register, and Prentice will help you set up a plan. |
||||
Works with
Anyone
SoloJust you
Team2-3 people
Crew4-6 people
Counts you and everyone on your team who works with Prentice. Customers never count.
Monthly cost
$500 5 hours a week at $25 an hour
Solo$99
Team$199
Crew$399
50% off the first month while Prentice learns your business
Messages included
As many as they can handle in 5 hours a week
Solo200
Team500
Crew1,200
A message is any text or email, sent or received. Each minute of a call counts as one.
Communication methods
Phone, text, email, in person
Phone, text, email
Customers
As many as they can keep up with
No limit
Availability
5 hours a week
Any hour, every day
Overtime
$25 an hour
$25 for every extra 50 messages
Offseason
You negotiate fewer hours with them
$39 a month when in Standby modePrentice stays active and will respond to customers. Max 50 messages per month.
Payroll and taxes
Your responsibility
None
Commitment
You hire them, and give notice to let them go
NoneCancel anytime.
More than 6 people? Register, and Prentice will help you set up a plan.
Questions movers ask
Will customers know they’re talking to an AI?
Yes. On the first call or text, every customer hears that Prentice is your AI assistant. Prentice never pretends to be you.
What happens when someone texts about a move at night?
Prentice answers, asks what you’d ask, and books the walk-through into your open times, so the price is right.
Will Prentice give prices over the phone?
Prentice can tell a caller what a job usually runs, from the prices you gave, but never promises a price. You approve every quote before it goes out.
Can Prentice hold a date with a deposit?
Yes. Prentice drafts the deposit invoice, you approve it on a link, and Prentice sends it. Prentice can’t see your bank, so connect QuickBooks or send your payment emails to Prentice, and Prentice will know when it’s paid.
Can my crew use Prentice?
Yes. Add your crew, and they can text Prentice from the job. Prentice drafts a quote from your prices and what they found, for your OK.
Do I need a new phone number?
You don’t have to change yours. Your business gets a Prentice number of its own. Give that number to customers, or forward your business line to Prentice when you can’t pick up.
More answers on the FAQ.
Let Prentice show you
Chat or call. Prentice will ask about your services, your prices and your hours.
Talk to Prenticestart free