Built for junk removal
Meet the AI hire for your hauling company
Your crew hauls the junk. Prentice handles the rest.
Answers customers at any hour. Books same-day pickups. Drafts quotes and invoices for your OK.
Talk to Prenticestart free
Prentice
Prentice
Your AI hire
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Demo: A pickup cancels, and you have an open spot this afternoon. See how I fill it without your input.
Working with Prentice is like working with a person.
Prentice can be reached by phone, text or email.
Prentice talks with everyone your business works with: customers, your team, even suppliers.
You’re Clint, and you run Haskins Hauling.
You’re on a job across town all afternoon.
Carol can’t be home for her pickup today.
Marisol wants her couch gone fast. You told Prentice to give her any open spot.
- Carol: Hi, something came up at work. Can’t do today, sorry!
- Prentice: No problem, thanks for telling us. Want to move it to Wednesday at 3 PM?
- Carol: Yes, perfect.
- Prentice: Done. See you Wednesday.
- Prentice: Hi Marisol, a pickup spot just opened up today at 3 PM. Want it for your couch?
- Marisol: Yes! I’ll drag it to the curb.
- Prentice: Great, you’re booked.
- Prentice: Carol moved to Wednesday, and Marisol took her spot today.
Prentice filled the open spot with a same-day pickup.
Demo: Your crew comes for a couch and finds a packed garage. See how I get it quoted and booked.
You’re Clint, and you run Haskins Hauling.
Marcus leads one of your crews.
He’s at Lois’s house to pick up an old couch.
You’ve given Prentice your prices by the truckload.
- Marcus: Couch is on the truck. Lois wants the garage cleared too. Truck and a half plus an old fridge, and a sweep.
- Prentice: Marcus says Lois wants her garage cleaned out. Here’s the quote for your OK: $1,025.
- Prentice: Quote for Lois · $1,025
- (Approved)
- Prentice: Hi Lois, I’m Prentice, the AI assistant at Haskins Hauling. Here’s the quote for the garage cleanout Marcus talked about: $1,025.
- Prentice: Quote 1042 · Haskins Hauling · $1,025
- Lois: Looks good, let’s clear it out. When can they come back?
- Prentice: We can come back Tuesday at 8 AM. Just leave the garage open, and you don’t need to be home. Does that work?
- Lois: Yes, that’s easy.
- Prentice: You’re booked for Tuesday at 8 AM.
- Prentice: Lois said yes to the $1,025 garage cleanout. It’s Tuesday at 8 AM.
Prentice turned one text from Marcus into a $1,025 garage cleanout.
Demo: A new customer texts late about an old hot tub. See how I book the pickup.
You’re Clint, and you run Haskins Hauling.
It’s late, and you’re done for the day.
Darla finds you online and wants an old hot tub out of her backyard.
- Darla: Hi, do you take hot tubs? Ours hasn’t worked in years.
- Prentice: Hi, I’m Prentice, the AI assistant at Haskins Hauling. Yes! We cut it up and haul it away. Clint looks at it first and gives you a price. Does tomorrow at 10 AM work?
- Darla: Perfect. The side gate is open.
- Prentice: Clint will be there tomorrow at 10 AM. Please drain it before he comes if you can.
- Prentice: I booked you to see Darla’s old hot tub, tomorrow at 10 AM. She’s a new customer, and she wants it hauled away.
Prentice booked a new pickup after hours.
The call is just the start
Prentice keeps working after the pickup is booked.
See how I look after a new customer
- I answer a customer’s call or textSaturday, 7:05am
- Most answering services stop hereI keep going
- I say what a pickup usually runsFrom your prices
- I book the pickupRight then
- I send a reminderThe day before
- I tell them when your crew is running lateThe day of
- I send the invoiceAfter the haul
- I follow up on a late paymentA week later
- I check in next spring, if you say soNext April
I use your prices, and you approve every quote and invoice.
Jobs you didn’t have to chase
A same-day pickup, a cleanout booked, an invoice paid. Prentice keeps the truck full.
- PrenticenowLars said yes to your $1,850 estate cleanout quote. Booked for Tuesday.
- Prentice1h agoHot tub removal booked for Monday at 10. I said it usually runs $450.
- Prentice2h agoA couch and two mattresses, booked for 4 today. I said it usually runs $225.
- Prentice3h agoPia’s $380 invoice was just paid after my reminder.
Prentice will earn your trust
My word to you
- I’ll tell every customer I’m an AI.
- I’ll double-check my work.
- I’ll ask you when I’m not sure.
- I’ll work within the boundaries you set.
We know trusting an AI with your customers is a big ask.
So Prentice never works alone. Prentice asks you when unsure, and calls on us for backup.
The Prentice team
Meet the people behind Prentice
We’re small business owners ourselves. We know what it’s like to lose evenings to admin work, and to wish for someone dependable to hand it to. So we built Prentice on three principles.
- Honesty.
- A straight “I’m not sure” beats a confident guess.
- Integrity.
- Treat every customer the way you would.
- Reliability.
- Show up, every time. For 15 years our team has built software thousands of people count on every day.
And when Prentice needs backup, we answer.
Dan & Jonathan
Prentice goes in your contacts
Just save the number, and your whole crew can start talking to Prentice.
Call Text Email
- You
- Your crew
- Your customers
Property managers and realtors can call or text Prentice too.
Prentice speaks
- English
- Español
- Français
- Português
Getting started
Your part is small. Prentice does the rest.
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Can you answer a few questions about your business?
Then Prentice can learn it. Prentice writes the job description and shows you a demo for no cost.
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Can you share your schedule and your load prices?
Then Prentice can run your office. Pickups and reminders by your rules. Quotes and invoices go out only with your OK.
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When Prentice has earned your trust
Then Prentice can talk to your customers. Forward your calls, or put the Prentice number on your truck.
Then you get your evenings back.
Made for junk removal
Prentice learns your loads, your prices and your service area, then works in your words.
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Photos of the pile
A customer texts a photo. Prentice gives your usual prices and sends the photo to you.
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Same-day pickups
Booked into today’s open time when a customer needs it gone fast.
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Cleanouts
Garages, basements and estates. Quotes drafted from your prices and sent once you OK them.
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Running late
Your crew texts that a job ran long. Prentice tells the next customer and reworks the day by your rule.
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What you won’t haul
Paint, tires, propane tanks: customers hear it up front, in your words.
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Invoices
Drafted after the haul for your OK. Late ones followed up by your rule.
Get closer to your customers
With Prentice, your customers will be able to:
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Ask the small questions they’d hesitate to call you about
“Do you take old mattresses?”
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Get an answer at any hour, by call, text or email
“Sorry it’s late, we move out Friday…”
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Talk with you in their own language
“¿Pueden recoger un sofá hoy?”
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Book a pickup on the spot
“Saturday morning works.”
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Move a pickup without phone tag
“Can you come Thursday instead?”
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Hear your prices up front
“How much for half a truck?”
When you’re easy to reach, you’re easy to do business with.
Costs less than a person
Prentice does the office work, so compare the cost with hiring office help, not with an answering service.
| Hiring a Person | Prentice Solo | Prentice Team | Prentice Crew | |
|---|---|---|---|---|
| Works with | Anyone | Just you | 2-3 people | 4-6 people |
| Counts you and everyone on your team who works with Prentice. Customers never count. | ||||
| Monthly cost | $500 5 hours a week at $25 an hour | $99 | $199 | $399 |
50% off the first month while Prentice learns your business |
||||
| Messages included | As many as they can handle in 5 hours a week | 200 | 500 | 1,200 |
| A message is any text or email, sent or received. Each minute of a call counts as one. | ||||
| Communication methods | Phone, text, email, in person | Phone, text, email | ||
| Customers | As many as they can keep up with | No limit | ||
| Availability | 5 hours a week | Any hour, every day | ||
| Overtime | $25 an hour | $25 for every extra 50 messages | ||
| Offseason | You negotiate fewer hours with them | $39 a month when in Standby modePrentice stays active and will respond to customers. Max 50 messages per month. | ||
| Payroll and taxes | Your responsibility | None | ||
| Commitment | You hire them, and give notice to let them go | NoneCancel anytime. | ||
|
Talk to Prenticestart free
More than 6 people? Register, and Prentice will help you set up a plan. |
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Works with
Anyone
SoloJust you
Team2-3 people
Crew4-6 people
Counts you and everyone on your team who works with Prentice. Customers never count.
Monthly cost
$500 5 hours a week at $25 an hour
Solo$99
Team$199
Crew$399
50% off the first month while Prentice learns your business
Messages included
As many as they can handle in 5 hours a week
Solo200
Team500
Crew1,200
A message is any text or email, sent or received. Each minute of a call counts as one.
Communication methods
Phone, text, email, in person
Phone, text, email
Customers
As many as they can keep up with
No limit
Availability
5 hours a week
Any hour, every day
Overtime
$25 an hour
$25 for every extra 50 messages
Offseason
You negotiate fewer hours with them
$39 a month when in Standby modePrentice stays active and will respond to customers. Max 50 messages per month.
Payroll and taxes
Your responsibility
None
Commitment
You hire them, and give notice to let them go
NoneCancel anytime.
More than 6 people? Register, and Prentice will help you set up a plan.
Questions junk removal owners ask
Will customers know they’re talking to an AI?
Yes. On the first call or text, every customer hears that Prentice is your AI assistant. Prentice never pretends to be you.
Can Prentice price a job from photos?
No. Prentice tells the customer your usual prices, like what a quarter truck runs, and sends the photos to you. Prentice never promises a price. The final price is yours, set by your crew on site or in a quote you approve.
Can Prentice book same-day pickups?
Yes. Prentice books into the open times on your calendar, today included. Customers can move or cancel by text, and Prentice keeps your calendar up to date.
What happens when a crew runs late?
Your crew lead texts Prentice. Prentice tells the customer who’s waiting and reworks the rest of that crew’s day. Your rule says who OKs the change. You don’t have to make the calls.
Will Prentice tell customers what we don’t take?
Yes. Tell Prentice once what you won’t haul, like paint, tires or propane tanks. Prentice tells customers up front, in your words, before anyone books.
Do I need a new phone number?
No. Your business gets a Prentice number of its own. Put it on the truck, or forward your business line to Prentice when you can’t pick up.
More answers on the FAQ.
Let Prentice show you
Chat or call. Prentice will ask about your loads, your prices and what you won’t haul.
Talk to Prenticestart free