Built for electricians
Meet the AI hire for your shop
You pull wire. Prentice handles the office.
Answers customers at any hour. Books service calls. Drafts quotes and invoices for your OK.
Talk to Prenticestart free
Prentice
Prentice
Your AI hire
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Demo: A new customer asks about a car charger at night. See how I book the first visit.
Working with Prentice is like working with a person.
Prentice can be reached by phone, text or email.
Prentice talks with everyone your business works with: customers, your team, even suppliers.
You’re Jorge, and you run Ortega Electric.
It’s late, and you’re done for the day.
Megan finds you online and wants a charger put in for her new electric car.
- Megan: Hi! Do you put in chargers for electric cars? I just got one.
- Prentice: Hi, I’m Prentice, the AI assistant at Ortega Electric. Yes! Jorge starts with a quick look at your panel to see what it can handle. Does Tuesday at 9 AM work?
- Megan: Perfect. The panel’s in the garage.
- Prentice: You’re set for Tuesday at 9 AM. I’ll send a reminder the night before.
- Prentice: I booked Megan for a look at her panel, Tuesday at 9 AM. She’s a new customer, and she wants a charger for her new electric car.
Prentice booked a new customer after hours.
Demo: Your electrician finds a scorched panel on a small job. See how I get the fix quoted and booked.
You’re Jorge, and you run Ortega Electric.
Kofi is one of your electricians.
He’s at Rob’s house to add an outlet in the garage.
You’ve given Prentice your panel prices.
- Kofi: At Rob’s. Old 100 amp panel, scorched at the main breaker. Needs a new 200 amp and a surge protector.
- Prentice: Kofi says Rob’s panel is scorched. Here’s the quote for your OK: $3,275 for a new one.
- Prentice: Quote for Rob · $3,275
- (Approved)
- Prentice: Hi Rob, I’m Prentice, the AI assistant at Ortega Electric. Here’s the quote for the new panel Kofi talked about: $3,275 installed.
- Prentice: Quote 1042 · Ortega Electric · $3,275
- Rob: That scared me. Yes, let’s do it. When can you come?
- Prentice: Our first opening is Wednesday at 8 AM. The power will be off for about six hours. Does that work?
- Rob: Yes, I’ll plan around it.
- Prentice: You’re booked for Wednesday at 8 AM.
- Prentice: Rob said yes to the $3,275 panel. The job is Wednesday at 8 AM.
Prentice turned one text from Kofi into a $3,275 job.
Demo: A generator job is ready to order. See how I hold the date with a deposit.
You’re Jorge, and you run Ortega Electric.
Linda has your $12,000 quote for a standby generator.
You pay for the generator the day you order it, whether the job happens or not.
You told Prentice to hold installs with a 30% deposit, paid by 5 PM the next day. Your Zelle emails go to Prentice too.
- Linda: Let’s do it. I’m done losing power every storm. When can you come?
- Prentice: Great. Jorge’s next install day is Monday at 8 AM. A $3,600 deposit holds it. I’ll send the invoice as soon as it’s approved.
- Prentice: Linda said yes to the $12,000 generator. Here’s her $3,600 deposit for your OK.
- Prentice: Deposit for Linda · $3,600
- (Approved)
- Prentice: Here’s the deposit that holds Monday for you. You can pay by Zelle. Please pay by 5 PM tomorrow, or Monday opens up for someone else.
- Prentice: Invoice · Ortega Electric · $3,600
- Linda: Just sent it by Zelle.
- Prentice: Got it, thank you! Your install is Monday at 8 AM. I’ll send a reminder the day before.
- Prentice: Linda’s $3,600 deposit is in. The $12,000 generator is set for Monday at 8 AM, so you can order it.
Prentice held the date for a $12,000 generator job with a $3,600 deposit.
Answering calls is the easy part
Prentice keeps working after the call.
See how I look after a new customer
- I answer a homeowner’s call or textTuesday, 7:50pm
- Most answering services stop hereI keep going
- I book the service callRight then
- I remind them to clear a path to the panelThe night before
- I tell them if you’re running lateThe morning of
- I send the quoteAfter the walk-through
- I book the install dayWhen they say yes
- I send the invoiceWhen the job’s done
- I follow up on a late paymentA week later
I draft quotes and invoices from your prices, and you approve each one.
Revenue you didn’t have to chase
A service call booked, a quote approved, an invoice paid.
- PrenticenowDana said yes to rewiring her kitchen. $4,800
- Prentice1h agoTwo ceiling fans booked for Friday at 10. I said that usually runs $350.
- Prentice2h agoA breaker that keeps tripping, booked for 8 tomorrow. Service call, $129.
- Prentice3h agoNeil says he paid his $860 invoice after my reminder. Want me to mark it paid?
Prentice will earn your trust
My word to you
- I’ll tell every customer I’m an AI.
- I’ll double-check my work.
- I’ll ask you when I’m not sure.
- I’ll work within the boundaries you set.
We know trusting an AI with your customers is a big ask.
So Prentice never works alone. Prentice asks you when unsure, and calls on us for backup.
The Prentice team
Meet the people behind Prentice
We’re small business owners ourselves. We know what it’s like to lose evenings to admin work, and to wish for someone dependable to hand it to. So we built Prentice on three principles.
- Honesty.
- A straight “I’m not sure” beats a confident guess.
- Integrity.
- Treat every customer the way you would.
- Reliability.
- Show up, every time. For 15 years our team has built software thousands of people count on every day.
And when Prentice needs backup, we answer.
Dan & Jonathan
Prentice goes in your contacts
Just save the number, and your whole crew can start talking to Prentice.
Call Text Email
- You
- Your office staff
- Your electricians
- Your customers
Your supply house can text or email Prentice too.
Prentice speaks
- English
- Español
- Français
- Português
Getting started
Your part is small. Prentice does the rest.
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Can you answer a few questions about your business?
Then Prentice can learn it. Prentice writes the job description and shows you a demo for no cost.
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Can you share your schedule and your prices?
Then Prentice can run your office. Service calls, reminders and follow-ups by your rules. Quotes and invoices go out only with your OK.
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When Prentice has earned your trust
Then Prentice can talk to your customers. Forward your calls, or ask Prentice to text or email your customers.
Then you get your evenings back.
Made for electricians
Prentice learns your services, your prices and your rules, then works in your words.
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Service calls
Booked into your open times. Customers hear your service call fee first.
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Power out after hours
Answered at any hour. Prentice asks your questions, then books your first open slot.
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Panel and rewire quotes
Drafted from your prices and walk-through notes, sent with your OK.
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Running late
A job runs over. One text to Prentice, and your next customers are told.
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Moving a day
Tell Prentice which visits to move. Every customer is told and offered a new time.
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Getting paid
Invoices sent after your OK, and late ones followed up by your rule.
Get closer to your customers
With Prentice, your customers will be able to:
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Ask the small questions they’d hesitate to call you about
“Will the power be off all day?”
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Get an answer at any hour, by call, text or email
“Sorry it’s late, half my house just went dark…”
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Talk with you in their own language
“¿Pueden venir a revisar el panel?”
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Book a service call on the spot
“Tomorrow morning works.”
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Move a visit without phone tag
“Can you come after 3 instead?”
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Hear your prices up front
“How much to add an outlet in the garage?”
When you’re easy to reach, you get the job.
Costs less than a person
Prentice does the office work, so compare the cost with hiring office help, not with an answering service.
| Hiring a Person | Prentice Solo | Prentice Team | Prentice Crew | |
|---|---|---|---|---|
| Works with | Anyone | Just you | 2-3 people | 4-6 people |
| Counts you and everyone on your team who works with Prentice. Customers never count. | ||||
| Monthly cost | $500 5 hours a week at $25 an hour | $99 | $199 | $399 |
50% off the first month while Prentice learns your business |
||||
| Messages included | As many as they can handle in 5 hours a week | 200 | 500 | 1,200 |
| A message is any text or email, sent or received. Each minute of a call counts as one. | ||||
| Communication methods | Phone, text, email, in person | Phone, text, email | ||
| Customers | As many as they can keep up with | No limit | ||
| Availability | 5 hours a week | Any hour, every day | ||
| Overtime | $25 an hour | $25 for every extra 50 messages | ||
| Offseason | You negotiate fewer hours with them | $39 a month when in Standby modePrentice stays active and will respond to customers. Max 50 messages per month. | ||
| Payroll and taxes | Your responsibility | None | ||
| Commitment | You hire them, and give notice to let them go | NoneCancel anytime. | ||
|
Talk to Prenticestart free
More than 6 people? Register, and Prentice will help you set up a plan. |
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Works with
Anyone
SoloJust you
Team2-3 people
Crew4-6 people
Counts you and everyone on your team who works with Prentice. Customers never count.
Monthly cost
$500 5 hours a week at $25 an hour
Solo$99
Team$199
Crew$399
50% off the first month while Prentice learns your business
Messages included
As many as they can handle in 5 hours a week
Solo200
Team500
Crew1,200
A message is any text or email, sent or received. Each minute of a call counts as one.
Communication methods
Phone, text, email, in person
Phone, text, email
Customers
As many as they can keep up with
No limit
Availability
5 hours a week
Any hour, every day
Overtime
$25 an hour
$25 for every extra 50 messages
Offseason
You negotiate fewer hours with them
$39 a month when in Standby modePrentice stays active and will respond to customers. Max 50 messages per month.
Payroll and taxes
Your responsibility
None
Commitment
You hire them, and give notice to let them go
NoneCancel anytime.
More than 6 people? Register, and Prentice will help you set up a plan.
Questions electricians ask
Will customers know they’re talking to an AI?
Yes. On the first call or text, every customer hears that Prentice is your AI assistant. Prentice never pretends to be you.
What happens when a breaker keeps tripping at night?
Prentice answers and asks your questions, like whether anything smells like it’s burning or an outlet feels warm. Then Prentice books your first open slot. For sparks or a burning smell, Prentice texts you right away.
Does Prentice quote jobs?
Prentice drafts quotes from your prices and what you found on the walk-through. You approve each one before it goes out. On a call, Prentice can say what a job usually runs, but never promises a price.
Can Prentice move my day when a job runs long?
Yes. Tell Prentice which visits to move, and Prentice texts each customer, finds a new time and lets you know when it’s done.
Do I need a new phone number?
No. Your business gets a Prentice number of its own. Give that number to customers, or forward your business line to Prentice when you can’t pick up.
Can my electricians use Prentice?
Yes. Add your electricians, and Prentice texts with them the same way as with you. When one is running late, a text to Prentice lets the next customer know.
More answers on the FAQ.
Let Prentice show you
Chat or call. Prentice will ask about your services, your prices and your schedule.
Talk to Prenticestart free