Built for concrete contractors
Meet the AI hire for your crew
You’re on the job. Prentice answers the phone.
Answers customers at any hour. Moves pours around the weather. Drafts quotes and deposit invoices for your OK.
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Demo: A hard freeze is coming, and you can’t pour in that. See how I move every pour with one text from you.
Working with Prentice is like working with a person.
Prentice can be reached by phone, text or email.
Prentice talks with everyone your business works with: customers, your team, even suppliers.
You’re Manny, and you run Lopez Concrete.
A hard freeze is due tomorrow, and you have three pours booked.
Ron and Amy are two of those customers.
You told Prentice that on a freeze, every pour moves to the next open day.
- You: Freeze coming. No pours tomorrow. Move them.
- Prentice: Hi Ron, a hard freeze is due tomorrow, and fresh concrete can crack. Can the crew pour your driveway Thursday at 7 AM instead?
- Ron: Sure, I want it done right.
- Prentice: Thank you! You’re set for Thursday at 7 AM.
- Prentice: Hi Amy, the freeze is pushing your patio pour back. The crew can be there Friday at 7 AM. Does that work?
- Amy: That works. I’ll move the grill out of the way.
- Prentice: Great, see you Friday at 7 AM.
- Prentice: All 3 pours are moved to Thursday and Friday, and every customer said yes.
Prentice moved all 3 pours out of the freeze. You sent one text.
Demo: Your foreman spots a cracked front walk on a driveway job. See how I get it quoted while the crew is there.
You’re Manny, and you run Lopez Concrete.
Mateo is your foreman.
He’s at Faye’s house, setting up to pour her new driveway.
You’ve given Prentice your prices for walks and slabs.
- Mateo: At Faye’s forming the driveway. Front walk is heaved and cracked, about 30 ft. Easy to pour it with the drive.
- Prentice: Mateo says Faye’s front walk is cracked. Here’s the quote for your OK: $1,650 to redo it.
- Prentice: Quote for Faye · $1,650
- (Approved)
- Prentice: Hi Faye, I’m Prentice, the AI assistant at Lopez Concrete. Here’s the quote for the front walk Mateo talked about: $1,650 to redo it with your driveway.
- Prentice: Quote 1042 · Lopez Concrete · $1,650
- Faye: Yes, do it. That walk trips everybody. Can it go in with the driveway?
- Prentice: Yes, it can go in with your driveway, Tuesday at 8 AM. Does that work?
- Faye: Yes, that’s perfect.
- Prentice: You’re booked for Tuesday at 8 AM.
- Prentice: Faye said yes to the $1,650 front walk. It’s poured with her driveway Tuesday at 8 AM.
Prentice turned one text from Mateo into a $1,650 add-on.
Demo: A new customer texts late about a new patio. See how I book the estimate.
You’re Manny, and you run Lopez Concrete.
It’s late, and you’re done for the day.
Irene wants a new patio behind her house.
- Irene: Hi! Do you pour patios? We’d love one off the back door.
- Prentice: Hi, I’m Prentice, the AI assistant at Lopez Concrete. Yes, we do! Manny looks at it first, then you get a price. Does Tuesday at 5 PM work?
- Irene: Perfect. The side gate will be open.
- Prentice: You’re booked for Tuesday at 5 PM. I’ll send a reminder the night before.
- Prentice: I booked Irene for a patio estimate, Tuesday at 5 PM. She’s a new customer, and she wants one behind her house.
Prentice booked a new customer’s estimate after hours.
Answering the call is the easy part
Prentice keeps working after the call.
See how I look after a new customer
- I answer a homeowner’s call or textThursday, 8:40pm
- Most answering services stop hereI keep going
- I book the estimateBefore we hang up
- I send a reminderThe night before
- I send the quoteAfter you’ve measured
- I hold the date with a depositWhen they say yes
- I move the pour if the weather turnsOn your one text
- I quote what your foreman findsWhile the crew’s there
- I send the invoiceWhen the job’s done
- I follow up on a late paymentA week later
I will draft quotes and invoices, and you approve each one.
Revenue you didn’t have to chase
A patio booked, a walk added, a freeze handled. Prentice keeps your schedule full.
- PrenticenowFaye said yes to the $1,650 front walk. It pours with her driveway.
- Prentice1h agoAll 3 pours are moved out of the freeze, and every customer said yes. $9,400
- Prentice2h agoIrene booked an estimate for a new patio.
- Prentice3h agoRuss’s $3,150 invoice was paid after my reminder.
Prentice will earn your trust
My word to you
- I’ll tell every customer I’m an AI.
- I’ll double-check my work.
- I’ll ask you when I’m not sure.
- I’ll work within the boundaries you set.
We know trusting an AI with your customers is a big ask.
So Prentice never works alone. Prentice asks you when unsure, and calls on us for backup.
The Prentice team
Meet the people behind Prentice
We’re small business owners ourselves. We know what it’s like to lose evenings to admin work, and to wish for someone dependable to hand it to. So we built Prentice on three principles.
- Honesty.
- A straight “I’m not sure” beats a confident guess.
- Integrity.
- Treat every customer the way you would.
- Reliability.
- Show up, every time. For 15 years our team has built software thousands of people count on every day.
And when Prentice needs backup, we answer.
Dan & Jonathan
Prentice goes in your contacts
Just save the number, and your whole crew can start talking to Prentice.
Call Text Email
- You
- Your office staff
- Your crew
- Your customers
Your suppliers can text or email Prentice too.
Prentice speaks
- English
- Español
- Français
- Português
Getting started
Your part is small. Prentice does the rest.
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Can you answer a few questions about your business?
Then Prentice can learn it. Prentice writes the job description and shows you a demo for no cost.
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Can you share your schedule and your price list?
Then Prentice can run your office. Visits and reminders by your rules. Quotes and invoices go out only with your OK.
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When Prentice has earned your trust
Then Prentice can talk to your customers. Forward your calls, or ask Prentice to text or email your customers.
Then you get your evenings back.
Made for concrete contractors
Prentice learns your services, your prices and your hours, then works in your words.
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Estimates
Booked into your open times, with the job and the address written down.
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Freeze and rain days
You call it once. Prentice moves the pours and tells each customer.
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Deposits
Big jobs held with a deposit, on an invoice you approve.
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Extra work
Your foreman texts what they found. Prentice drafts the quote for your OK.
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Invoices
Drafted when the job’s done, sent with your OK, and followed up by your rule.
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In their language
Customers texted in English, Spanish, French or Portuguese.
Get closer to your customers
With Prentice, your customers will be able to:
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Ask the small questions they’d hesitate to call you about
“Is that crack worth worrying about?”
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Get an answer at any hour, by call, text or email
“Sorry it’s late, can someone look at our driveway?”
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Talk with you in their own language
“¿Pueden venir a ver un patio nuevo?”
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Book a visit on the spot
“Tomorrow at 8 works.”
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Move a visit without phone tag
“Can we push it to Friday?”
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Hear your prices up front
“About how much for a new front walk?”
When you’re easy to reach, you’re easy to do business with.
Costs less than a person
Prentice does the office work, so compare the cost with hiring office help, not with an answering service.
| Hiring a Person | Prentice Solo | Prentice Team | Prentice Crew | |
|---|---|---|---|---|
| Works with | Anyone | Just you | 2-3 people | 4-6 people |
| Counts you and everyone on your team who works with Prentice. Customers never count. | ||||
| Monthly cost | $500 5 hours a week at $25 an hour | $99 | $199 | $399 |
50% off the first month while Prentice learns your business |
||||
| Messages included | As many as they can handle in 5 hours a week | 200 | 500 | 1,200 |
| A message is any text or email, sent or received. Each minute of a call counts as one. | ||||
| Communication methods | Phone, text, email, in person | Phone, text, email | ||
| Customers | As many as they can keep up with | No limit | ||
| Availability | 5 hours a week | Any hour, every day | ||
| Overtime | $25 an hour | $25 for every extra 50 messages | ||
| Offseason | You negotiate fewer hours with them | $39 a month when in Standby modePrentice stays active and will respond to customers. Max 50 messages per month. | ||
| Payroll and taxes | Your responsibility | None | ||
| Commitment | You hire them, and give notice to let them go | NoneCancel anytime. | ||
|
Talk to Prenticestart free
More than 6 people? Register, and Prentice will help you set up a plan. |
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Works with
Anyone
SoloJust you
Team2-3 people
Crew4-6 people
Counts you and everyone on your team who works with Prentice. Customers never count.
Monthly cost
$500 5 hours a week at $25 an hour
Solo$99
Team$199
Crew$399
50% off the first month while Prentice learns your business
Messages included
As many as they can handle in 5 hours a week
Solo200
Team500
Crew1,200
A message is any text or email, sent or received. Each minute of a call counts as one.
Communication methods
Phone, text, email, in person
Phone, text, email
Customers
As many as they can keep up with
No limit
Availability
5 hours a week
Any hour, every day
Overtime
$25 an hour
$25 for every extra 50 messages
Offseason
You negotiate fewer hours with them
$39 a month when in Standby modePrentice stays active and will respond to customers. Max 50 messages per month.
Payroll and taxes
Your responsibility
None
Commitment
You hire them, and give notice to let them go
NoneCancel anytime.
More than 6 people? Register, and Prentice will help you set up a plan.
Questions concrete contractors ask
Will customers know they’re talking to an AI?
Yes. On the first call or text, every customer hears that Prentice is your AI assistant. Prentice never pretends to be you.
What happens when the weather turns?
Text Prentice once. Prentice moves each job to your next open day and tells every customer, by the rule you set.
Will Prentice give prices over the phone?
Prentice can tell a caller what a job usually runs, from the prices you gave, but never promises a price. You approve every quote before it goes out.
Can Prentice hold a date with a deposit?
Yes. Prentice drafts the deposit invoice, you approve it on a link, and Prentice sends it. Prentice can’t see your bank, so connect QuickBooks or send your payment emails to Prentice, and Prentice will know when it’s paid.
Can my foreman use Prentice?
Yes. Add your crew, and they can text Prentice from the job. Prentice drafts a quote from your prices and what they found, for your OK.
Do I need a new phone number?
You don’t have to change yours. Your business gets a Prentice number of its own. Give that number to customers, or forward your business line to Prentice when you can’t pick up.
More answers on the FAQ.
Let Prentice show you
Chat or call. Prentice will ask about your services, your prices and your hours.
Talk to Prenticestart free